State Farm® Insurance Agent Brian Lock

"Rosa is the best! She has an incredible way of breaking down confusing insurance jargon into something that's easy to understand. Amazing work, as always!"

"Luke was super helpful in what my wife an I were looking for and our needs got us exactly what we needed."

"Good"

"Worked with Rosa. She is awesome! Like working with a family member.but also professional. Responded quickly answering any questions I had and would keep in touch with what was going on with all my policies. I will recommend her to my friends and family!"

"Carla a sido mi agente de seguro por los últimos 6 años mi carro , mi apartamento y mi seguro de vida está asegurado con state farm no puedo pedir mejor servicio"

"State Farm has always provided me with great customer service. I have recently dealt with Susie O’Neill & Yoselin Ochoa who went above and beyond to fulfill my “asks”. These employees answered all my questions & accommodated my requests in a thorough & timely fashion….and they did so with such positivity. Because of their service, I remain a loyal customer of State Farm in Glencoe Illinois."

"​We recently switched our business insurance to State Farm, and I am beyond impressed with the entire experience—especially the incredible service we received from Carla Estrada.
​From my very first phone call with her, Carla was exceptionally warm, professional, and knowledgeable. She took the time to explain every detail of our policy, answered all of our questions thoroughly, and guided us through each step of the process with remarkable promptness and efficiency.
​Her expertise and genuine kindness made the transition seamless. We couldn't be happier with the rates and, most importantly, the top-tier customer care provided by Carla. Highly recommended!
Thank you
Honoria"

"As a small business owner, nothing is more important than having a partner that can provide big corporate backing with the customer service of a local family-like atmosphere. Brian's team does that seamlessly. I usually only reach out to his team about a half dozen times each year, but whenever I do, they respond quickly and handle whatever question or need I have. Susie, Rosa and Yoselin are all awesome. If you're trying to figure the right insurance partner, this is the team to go with. 100% recommend."

"Luke has serviced our policies and has done a fantastic job. Hats off to Luke and the whole team at Brian’s agency!"

"Rosa is my agent and she is fantastic! She really goes above and beyond to make sure that you get everything you need at a good price!"

"Jenni was fantastic in getting us all set up with transitioning our insurance. Thank you!"

"Carla es excelente! Siempre dispuesta a ayudar y a aconsejar. Ella me ha ayudado por años!"

"Hats Off to Rosa's staff. After my complaints that no one responds to my emails I realized my outgoing email was down! Your staff handled me like pro's and within 24 hours of Susie's involvement; a check was in the mail for me!
Again, I thank your staff for their patience and graciousness with me. jn"

"Very helpful and patient as we transitioned to the Lock Agency and State Farm Saved money and get a much more personalized experience with them
Susie was outstanding
Highly recommend"

"Mónica me ayudó con mi aseguranza fue muy amable y m explicó las coberturas."

"I had a wonderful experience working with Rosa Stefani at Brian Lock - State Farm! She has helped other members of my family with their car & home insurance needs, and came highly recommended. I'm glad I took their advice; as Rosa was easy to get ahold of, kept me aprised of updates, worked directly with my lender to set up home insurance on my new home, & checked in with me after closing to ensure everything went smoothly - allowing me to focus on all the other aspects of the home closing process - I knew I was in good hands with Rosa. I would highly recommend Rosa Stefani and Brian Lock - State Farm for all your insurance needs! Ty, Allison Toal"

"This team is extremely punctual and organized. I recently had a request from a car dealership that required same-day turnaround. Yoselin enabled everything within 15 minutes, and gave me clarity on top of timely support. Once before I also had a great experience with this team. I’d highly recommend them."

"Excelente el trato que me brindó Mónica Cruz , buena atención , y excelente servicio que brinda, 5 estrellas por brindarnos buena atención 🤩👍🏻"

"Recomiendo totalmente esta oficina de State Farm, especialmente a Carla Estrada, quien es simplemente lo máximo. Recientemente me ayudó a adquirir mi seguro de vida y no pudo haber sido una mejor experiencia. Lo que más agradezco de Carla fue su total honestidad a la hora de explicarme toda la información; gracias a su transparencia pude tomar la mejor decisión sin presiones. Si buscan a alguien profesional, paciente y de total confianza, ¡pregunten por Carla!!"

"Best insurance agency I have had the pleasure of working with! Very honest, detailed, responsive, accurate, and friendly. Yoselin Ochoa is wonderful to work with. Five stars."

"I have a unique situation that needed human input regarding uninsured and underinsured coverage. Rosa spent time explaining different ways to get the coverage I needed."

"My wife and I could not be more pleased by the service provided at State Farm.

In particular, Rosa Stefani, offered unparalleled service! She was professional, personable, and full of excellent information. She discussed our insurance options in great detail, and we feel very protected with our insurance choices. In addition, Rosa had to follow-up on several points of discussion, which she always did promptly.

My wife and I look forward to having our insurance needs met at State Farm for years - and we look forward to continuing to work with Rosa!"

"My experience in this location was great! I felt welcomed and it was great working on my plan with Monica. She gave me everything I needed. She explained everything very well, gave me a great plan and great discounts. She was smiling all the time and answered all my questions. I would absolutely recommend you coming to this location!!"

"Rosa is very thorough, fast, and is always looking out for her clients. She is awesome to work with, and we highly recommend her!"

"Susie provided outstanding customer service and made the entire car insurance process simple and stress-free. She was knowledgeable, patient, and took the time to answer all of my questions thoroughly. Her professionalism and attention to detail helped me find the right coverage for my needs. I highly recommend Susie to anyone looking for an insurance agent who truly cares about her clients. Thank you for the excellent service! 🚗✨"