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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karlha Diaz

October 2, 2026

5  out of  5
rating by Karlha Diaz
"Es un lugar donde te brindan atención y amabilidad 100% pero en especial mil gracias a Mónica Cruz, al ser mi primera experiencia con aseguranza puedo decir que Mónica me ha ayudado demasiado, brinda una increíble atención y me hace sentir segura explicando todo detalladamente, siempre que necesito algo, solo a ella la busco porque es una excelente persona 😊"
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Severino Martinez

October 1, 2026

5  out of  5
rating by Severino Martinez
"Service and experience w Carla was also great service"
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Fidelia Deloya

October 1, 2026

4  out of  5
rating by Fidelia Deloya
"Todas muy amables carla siempre dispuesta en ayudarme en lo que puede exelente persona"
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michael higgins

October 1, 2026

5  out of  5
rating by michael higgins
"The Lock Team is always incredibly responsive to any question or issue, big or small. Recently, I had a serious and complex issue with underwriting regarding my homeowners policy. Rosa went WAY above and beyond in helping resolve this issue, which was unexpectedely and resolved. Rare today to receive what I call "Level 10 Wow Service, when someone exceeds your expectations!"
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Samantha Hoberman

September 30, 2026

5  out of  5
rating by Samantha Hoberman
"Susie made getting life insurance much less overwhelming than I expected. She walked me through the different options, answered all of my questions, and helped me choose coverage that made sense for me. She’s patient, professional, and genuinely cares about her clients."
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brianna oneill

September 30, 2026

5  out of  5
rating by brianna oneill
"Susie is the best with any insurance needs! Best customer service!"
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Anisa Anshur

September 30, 2026

5  out of  5
rating by Anisa Anshur
"Thank you to Susie, Yoselin and Jenni for always eagerly ready to answer all of my questions with a smile."
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Dale Green

September 30, 2026

5  out of  5
rating by Dale Green
"Monica is amazing - she sorted new insurance cover for me proactively and with little effort on my part. The price was good too 👍🏻"
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Giancarlo Volpentesta

September 30, 2026

5  out of  5
rating by Giancarlo Volpentesta
"I had the pleasure of working with Rosa Stefani to help set up my auto and renters insurance. She was incredibly helpful and is always looking out for my best interest. Very professional and always responds quickly when I need her. I highly recommend Rosa if you are looking for high quality support!!"
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Jose Loredo

September 30, 2026

5  out of  5
rating by Jose Loredo
"Susie helped me with my mom’s insurance and got her charge down. Susie is great!"
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Stephanie Sheridan

September 30, 2026

5  out of  5
rating by Stephanie Sheridan
"Brian Lock and his agency have been amazing to my family. Whenever we’ve needed anything, they’ve always been there for us. Susie recently helped my sister through a difficult situation, and she handled everything with such calmness and compassion. We truly appreciate having people we can count on when we need them."
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Claudia Scintu

September 30, 2026

5  out of  5
rating by Claudia Scintu
"I had such a wonderful experience working with Susie O’Neill at State Farm! She was incredibly helpful, professional, and patient throughout the entire process. Susie truly went above and beyond to make sure everything was taken care of and that I understood all my options. It’s so refreshing to work with someone who genuinely cares about her clients. I highly recommend Susie and State Farm to anyone looking for great service and someone they can trust!"
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Paul

September 30, 2026

5  out of  5
rating by Paul
"Susie goes above and beyond for her clients answered all of our questions , will definitely recommend to friends and family"
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Nora Loredo

September 30, 2026

5  out of  5
rating by Nora Loredo
"I have been with Brian at State Farm for many many years. I have been totally happy with the service I received.
Susie is always following up with me to make sure all is good. Every time renewals come up she researches to see if she can get me a better rate.
I highly recommend them for all your insurance needs. They take great pride in making sure their customers are satisfied and taken care of."
We responded:
"Hi Nora, thank you so much for taking the time to leave us a review! We’re so glad that you’ve had such a great experience with our office, especially with Susie - We really value your business and hope to work with you for many more years to come! "
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Danna Blancas

September 29, 2026

5  out of  5
rating by Danna Blancas
"Im very happy with my insurance plan. Susie has great customer service and easy to get in contact with!"
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Sally Gerber

September 29, 2026

5  out of  5
rating by Sally Gerber
"Susie is incredibly helpful and easy to work with. She is professional, reliable, and always quick to answer questions. She makes everything feel straightforward and provides great service!"
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Trina Oneill

September 29, 2026

5  out of  5
rating by Trina Oneill
"Susie is wonderful to work with! She is knowledgeable, responsive, and always takes the time to explain everything clearly. She makes the insurance process simple and stress-free. Highly recommend!"
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Lindsey Berkun

September 28, 2026

5  out of  5
rating by Lindsey Berkun
"Rosa was maintained a balance of professionalism and friendliness. She is genuinely interested in our needs and concerns, taking the time to explain our policy options and coverage."
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Oziel Santiago Pérez

September 25, 2026

5  out of  5
rating by Oziel Santiago Pérez
"Excellent service, they are very friendly and speak Spanish and English"
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Dani Damaso

September 25, 2026

5  out of  5
rating by Dani Damaso
"Fue de gran ayudar para resolver todas mis dudas eh inquietudes que tenía … Eres una excelente agente de state farm Karla"
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Salvador Zeferino

September 25, 2026

5  out of  5
rating by Salvador Zeferino
"Carla was very helpful she explained everything clearly and made the process easy. thank you Carla. Great service"
We responded:
"Hi Salvador, thank you so much for your review! Carla is awesome and we’re so glad you’ve had a great experience working with her for your insurance needs! "
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Pedro Lara

September 24, 2026

5  out of  5
rating by Pedro Lara
"Carla Estrada es muy profesional y me ayudo con todas mis dudas"
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Juan al Sanchez

September 24, 2026

5  out of  5
rating by Juan al Sanchez
"Carla Estrada buen servicio"
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eltonjan villatoro

September 24, 2026

5  out of  5
rating by eltonjan villatoro
"Buen servicio"
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Kyle

September 24, 2026

5  out of  5
rating by Kyle
"I’ve always received excellent service from this State Farm location. All of the ladies in the office are very helpful. I’d like to shoutout Susie specifically. She’s always very helpful and able to answer any questions I have. She always responds in a timely manner."