State Farm® Insurance Agent Brian Lock

"I've had these folks as my agents for at least 15 years. After 20 years at Farmer's, Rosa Stefani and her team proved their worth in year one when I switched. They've handled me, my mom, and my daughter, now. Can recommend them without reservation."

"I had questions on my vehicle insurance and Jennifer listens to my concerns and was very helpful!"

"I have a Windows broken insurance company did not approve original parts but after I talk to Suzy She made it happen made it very easy and understanding the needs of original parts. Great service."

"Susie was extremely though and let me know that the other company didn't provide me with the correct information. Thank you for making sure I had what I needed."

"Llame para agregar una amiga póliza de auto y Carla siempre está ahí para ayudarme para resolver algún problema que tenga e incluso si solo tengo alguna duda o pregunta siempre me ayuda con mucho gusto"

"Luke was easy to work with and helped us save a significant amount of money switching insurance companies! He checked in with me every time he said he would, and responded to my emails within a few hours."

"Carla brinda un buen servicio"

"Rosa is the person to go to for all your insurance needs! We needed to obtain homeowners insurance ASAP, and she got it done quickly and seamlessly. Her expertise, professionalism, and customer care are fantastic. We’re very happy State Farm customers. Thank you, Rosa!"

"Rosa is the best! She has an incredible way of breaking down confusing insurance jargon into something that's easy to understand. Amazing work, as always!"

"Luke was super helpful in what my wife an I were looking for and our needs got us exactly what we needed."

"Good"

"Worked with Rosa. She is awesome! Like working with a family member.but also professional. Responded quickly answering any questions I had and would keep in touch with what was going on with all my policies. I will recommend her to my friends and family!"

"Carla a sido mi agente de seguro por los últimos 6 años mi carro , mi apartamento y mi seguro de vida está asegurado con state farm no puedo pedir mejor servicio"

"State Farm has always provided me with great customer service. I have recently dealt with Susie O’Neill & Yoselin Ochoa who went above and beyond to fulfill my “asks”. These employees answered all my questions & accommodated my requests in a thorough & timely fashion….and they did so with such positivity. Because of their service, I remain a loyal customer of State Farm in Glencoe Illinois."

"​We recently switched our business insurance to State Farm, and I am beyond impressed with the entire experience—especially the incredible service we received from Carla Estrada.
​From my very first phone call with her, Carla was exceptionally warm, professional, and knowledgeable. She took the time to explain every detail of our policy, answered all of our questions thoroughly, and guided us through each step of the process with remarkable promptness and efficiency.
​Her expertise and genuine kindness made the transition seamless. We couldn't be happier with the rates and, most importantly, the top-tier customer care provided by Carla. Highly recommended!
Thank you
Honoria"

"As a small business owner, nothing is more important than having a partner that can provide big corporate backing with the customer service of a local family-like atmosphere. Brian's team does that seamlessly. I usually only reach out to his team about a half dozen times each year, but whenever I do, they respond quickly and handle whatever question or need I have. Susie, Rosa and Yoselin are all awesome. If you're trying to figure the right insurance partner, this is the team to go with. 100% recommend."

"Luke has serviced our policies and has done a fantastic job. Hats off to Luke and the whole team at Brian’s agency!"

"Rosa is my agent and she is fantastic! She really goes above and beyond to make sure that you get everything you need at a good price!"

"Jenni was fantastic in getting us all set up with transitioning our insurance. Thank you!"

"Carla es excelente! Siempre dispuesta a ayudar y a aconsejar. Ella me ha ayudado por años!"

"Hats Off to Rosa's staff. After my complaints that no one responds to my emails I realized my outgoing email was down! Your staff handled me like pro's and within 24 hours of Susie's involvement; a check was in the mail for me!
Again, I thank your staff for their patience and graciousness with me. jn"

"Very helpful and patient as we transitioned to the Lock Agency and State Farm Saved money and get a much more personalized experience with them
Susie was outstanding
Highly recommend"

"Mónica me ayudó con mi aseguranza fue muy amable y m explicó las coberturas."

"I had a wonderful experience working with Rosa Stefani at Brian Lock - State Farm! She has helped other members of my family with their car & home insurance needs, and came highly recommended. I'm glad I took their advice; as Rosa was easy to get ahold of, kept me aprised of updates, worked directly with my lender to set up home insurance on my new home, & checked in with me after closing to ensure everything went smoothly - allowing me to focus on all the other aspects of the home closing process - I knew I was in good hands with Rosa. I would highly recommend Rosa Stefani and Brian Lock - State Farm for all your insurance needs! Ty, Allison Toal"

"This team is extremely punctual and organized. I recently had a request from a car dealership that required same-day turnaround. Yoselin enabled everything within 15 minutes, and gave me clarity on top of timely support. Once before I also had a great experience with this team. I’d highly recommend them."