Reviews

"Rosa provided great customer service. She made sure that we saved money on a new automobile insurance policy without losing any coverage. That was exactly what I was looking for."

"Muy buena atención"

"Been with them for decades, Rosa Stefani knows her stuff."

"Es un lugar donde te brindan atención y amabilidad 100% pero en especial mil gracias a Mónica Cruz, al ser mi primera experiencia con aseguranza puedo decir que Mónica me ha ayudado demasiado, brinda una increíble atención y me hace sentir segura explicando todo detalladamente, siempre que necesito algo, solo a ella la busco porque es una excelente persona 😊"

"Service and experience w Carla was also great service"

"Todas muy amables carla siempre dispuesta en ayudarme en lo que puede exelente persona"

"The Lock Team is always incredibly responsive to any question or issue, big or small. Recently, I had a serious and complex issue with underwriting regarding my homeowners policy. Rosa went WAY above and beyond in helping resolve this issue, which was unexpectedely and resolved. Rare today to receive what I call "Level 10 Wow Service, when someone exceeds your expectations!"

"Susie made getting life insurance much less overwhelming than I expected. She walked me through the different options, answered all of my questions, and helped me choose coverage that made sense for me. She’s patient, professional, and genuinely cares about her clients."

"Susie is the best with any insurance needs! Best customer service!"

"Thank you to Susie, Yoselin and Jenni for always eagerly ready to answer all of my questions with a smile."

"Monica is amazing - she sorted new insurance cover for me proactively and with little effort on my part. The price was good too 👍🏻"

"I had the pleasure of working with Rosa Stefani to help set up my auto and renters insurance. She was incredibly helpful and is always looking out for my best interest. Very professional and always responds quickly when I need her. I highly recommend Rosa if you are looking for high quality support!!"

"Susie helped me with my mom’s insurance and got her charge down. Susie is great!"

"Brian Lock and his agency have been amazing to my family. Whenever we’ve needed anything, they’ve always been there for us. Susie recently helped my sister through a difficult situation, and she handled everything with such calmness and compassion. We truly appreciate having people we can count on when we need them."

"I had such a wonderful experience working with Susie O’Neill at State Farm! She was incredibly helpful, professional, and patient throughout the entire process. Susie truly went above and beyond to make sure everything was taken care of and that I understood all my options. It’s so refreshing to work with someone who genuinely cares about her clients. I highly recommend Susie and State Farm to anyone looking for great service and someone they can trust!"

"Susie goes above and beyond for her clients answered all of our questions , will definitely recommend to friends and family"

"I have been with Brian at State Farm for many many years. I have been totally happy with the service I received.
Susie is always following up with me to make sure all is good. Every time renewals come up she researches to see if she can get me a better rate.
I highly recommend them for all your insurance needs. They take great pride in making sure their customers are satisfied and taken care of."

"Im very happy with my insurance plan. Susie has great customer service and easy to get in contact with!"

"Susie is incredibly helpful and easy to work with. She is professional, reliable, and always quick to answer questions. She makes everything feel straightforward and provides great service!"

"Susie is wonderful to work with! She is knowledgeable, responsive, and always takes the time to explain everything clearly. She makes the insurance process simple and stress-free. Highly recommend!"

"Rosa was maintained a balance of professionalism and friendliness. She is genuinely interested in our needs and concerns, taking the time to explain our policy options and coverage."

"Excellent service, they are very friendly and speak Spanish and English"

"Fue de gran ayudar para resolver todas mis dudas eh inquietudes que tenía … Eres una excelente agente de state farm Karla"

"Carla was very helpful she explained everything clearly and made the process easy. thank you Carla. Great service"

"Carla Estrada es muy profesional y me ayudo con todas mis dudas"