State Farm® Insurance Agent Brian Lock

"Carla Estrada me da muy buen servicio. Muy amable y muy facil de entender lo recomiendo 100%"

"Susie is the "Best" . Thank you for all you've done for me & family! Most importantly the home owners insurance & cars insured together which was a huge savings, & also the property in Wisconsin!"

"Susie and the team at Brian Lock State Farm are friendly, professional, and a pleasure to work with. I appreciate their personal attention and helpful service. Thank you, Susie! Highly recommend!"

"Susie O’Neill is wonderful! She is always so patient, attentive, and genuinely takes the time to make sure all of my family’s insurance needs are taken care of. She is incredibly helpful, easy to work with, and always makes us feel like a priority. We really appreciate how thorough and responsive she is, and we’re so grateful to have someone we trust looking out for our family. I would absolutely recommend Susie to anyone looking for an insurance agent who truly cares about her clients!"

"Excelente servicio al cliente great team work , especialmente Carla siempre respondiendo todas las dudas y buscando la mejor opción a tu necesidad ,realmente recomiendo esta oficina para asegurar tus bienes"

"Rosa is a pleasure to work with!"

"I’ve always received such excellent service from State Farm! Susie is so helpful and always so quick to respond!"

"I would like to express my sincere appreciation for Susie O'Neill outstanding service. She took the time to clearly explain the recent State Farm correspondence regarding our home and car policies and made sure I fully understood what was required.
Susie went above and beyond by helping me respond appropriately. Her professionalism, patience, knowledge, and genuine desire to help me were truly exceptional.
I cannot thank Susie enough for her dedication and outstanding customer service. Susie is a tremendous asset to State Farm."

"Very good experience! I was happy to work with an agent who was local and understood my needs, instead of just calling and having whoever answered the phone help me."

"I connected with Rosa today who was exceptional warm and informative. She helped me better understand the steps I needed to take and guided me through each one with grace. The entire office truly cares about each individual!"

"yoselin is just the best every time I need help or have a question she is willing to help me! definitely recommend Brian lock and staff for any of your insurance needs"

"My review is a major “thank you” to Jenni Guerrero of State Farm (Highwood, Illinois). My elderly mother had received a notice stating her Homeowners Insurance policy would not be renewed unless she replaced her existing roof but did not realize the severity of the notice.

I had worked with Jenni making changes to my mother’s policies (Auto, Homeowners) but was unaware of the notice. Jenni discovered the notice, sent me an email to alert me and worked with me as I made arrangements to replace the roof. She kept me informed, insured the notice was amended, followed through ensuring we received a discounted rate (improvement). Highly recommend Jenni!"

"Working with Luke on my condo and auto insurance made the whole process completely seamless. He coordinated right with my lender to handle everything quickly. Highly recommend him!"

"Rosa Stefani is wonderful! Very quick responses and very thoughtful about my needs."

"Always answers calls and or messages. Very important for us."

"Susie O’Neill has been professional, helpful and kind in figuring out my options and getting the policy I needed!"

"Yoselin was super helpful getting coverage for a vehicle I am purchasing. All the docs had to be completed before loan could be complete. She was very helpful and understood the urgency. thank you for making a part of this easy peasy."

"Mónica fue amable y trato de ayudarme con mi seguromuy amable."

"Monica fue muy atenta nos ayudo en el proceso, nos Saco de todas nuestras 100% recommended!"

"Rosa is fantastic. She has helped me add and change policies with ease. I’d highly recommend her and this agent."

"Outstanding customer service! Susie O’Neill went above and beyond to help my elderly Mom process a recent claim. Not only did Susie do an excellent job explaining everything to us, she also helped us navigate each and every step of the process from filing to completion, and did so with a high level of professionalism and compassion for my Mom’s situation. Highly recommend this State Farm location."

"I've had these folks as my agents for at least 15 years. After 20 years at Farmer's, Rosa Stefani and her team proved their worth in year one when I switched. They've handled me, my mom, and my daughter, now. Can recommend them without reservation."

"I had questions on my vehicle insurance and Jennifer listens to my concerns and was very helpful!"

"I have a Windows broken insurance company did not approve original parts but after I talk to Suzy She made it happen made it very easy and understanding the needs of original parts. Great service."

"Susie was extremely though and let me know that the other company didn't provide me with the correct information. Thank you for making sure I had what I needed."