State Farm® Insurance Agent Brian Lock

"The staff is very attentive and kind. They also helped my mom who is Spanish speaking to understand what they offer. Shout out Yoselin ! Great State Farm team member ."

"La atención recibida de la asesora Carla Estrada superó mis expectativas, muy amable y eficiente, mil gracias 😊"

"I cannot say enough great things about my State Farm agent, Rosa. From the moment I started working with her, she made the entire process of setting up both my life insurance and auto insurance feel simple, transparent, and genuinely reassuring. Rosa takes the time to walk through every detail, answer every question, and make sure you truly understand your options instead of just rushing you through paperwork. That level of patience and honesty immediately built a lot of trust for me. I always feel like she has my best interests in mind and will tell me the truth about what actually makes sense for my situation. The rates are also very competitive compared to other insurance companies I looked into, which makes the experience even better. I’ve been with State Farm since I started driving at 16, and after working with Rosa I feel even more confident that I’ll never switch. She is incredibly knowledgeable, professional, and genuinely cares about helping her clients make the right decisions. If you’re looking for an agent who is responsive, trustworthy, and truly stellar at what she does, Rosa is absolutely the person you want in your corner."

"Mónica me ayudó a procesar mi pago, y unas preguntas que tenía sobre mis pólizas. Fue muy amable"

"I had a great experience updating my insurance policy with State Farm. Jenni was extremely helpful, professional, and kind throughout the entire process. I especially appreciated Jenni for sending my updated policy directly to my bank for me, which saved me a lot of time and hassle. Excellent customer service and a very smooth experience overall. Thank you!"

"Rosa at the Brian Lock State Farm Insurance Agency was nothing but helpful, informative, and knowledgeable during the process of obtaining homeowners and car insurance. I appreciated her patience and friendliness toward me, answering my many questions completely."

"Rosa Stefani and her entire team have been my go-to for personal insurance needs for over a decade. They are truly customer-centric in everything they do...from matching policies to your specific needs to guiding you through the claims process. Truly a great experience with every call or need."

"Joanne was clear, helpful, organized, on the ball, and lovely to work with. And she cut my insurance bill in half! I highly recommend you reach out to her!"

"Joanne is always so helpful with all my insurance needs. Highly recommend!"

"Seriously the best customer service ever!!!! Joanne is always super friendly and always there to help and answer any questions you may have. Brian Lock has the best team around!!!!!"

"Jenni was very helpful and quick to respond. Prices are reasonable but the main reason I stay is the customer service. Everyone is super friendly and knowledgeable. Highly recommend switching to this office."

"Our family has been using Brian and his team’s services for many years! They have always been transparent and tried to fund us the best options. Yoselin on his team is very responsive and does an excellent job with client service!"

"I had a great experience working with Luke from State Farm when purchasing car insurance. The entire process was incredibly easy and stress-free. Luke was knowledgeable, responsive, and took the time to clearly explain all of my options so I felt good in the decisions I was making. What really stood out was the level of customer service. Luke was friendly, patient, and genuinely focused on making sure everything went smoothly. If you’re looking for someone who is reliable, helpful, and great to work with, I highly recommend reaching out to Luke. Excellent service all around."

"Susie was very helpful, and knowledgeable about all things insurance. She saw me in a timely manner and helped me out quickly. Will be returning!"

"Yoselin and Rosa are knowledgeable and always pleasant. They are always quickly to respond to my requests."

"I strongly recommend State Farm Highwood, everyone there is very kind and Carla Estrada is highly helpful, I nice experience getting an insurance policy with her."

"Love working with them, especially Susie O’Neill"

"Working with Rosa Stefani, my insurance agent, has been an excellent experience. She is knowledgeable, responsive, and always takes the time to explain my options clearly. I feel confident knowing my coverage is in good hands. Highly recommend."

"I have worked with Rosa Stefani on multiple occasions, dealing with life insurance and car insurance. She makes everything so easy to understand, and is so friendly to talk to. Makes everything much much easier, if you can work with her, I highly advise it!!"

"I had such a good experience with Jennifer when she was providing life insurance quotes for me. As a first timer trying to get life insurance she was very detailed orientated regarding all options. She did not hesitate on giving me any advice towards all. Very friendly and helpful. Thank you for making my experience comfortable!"

"OMG so happy to be back with State Farm and my new agent Luke Crawford is amazing. He was able to save us some money on our home and auto coverage. Working with Luke was so easy. He is very kind and perfessional and was able to send me information very quickly and we switched over in a few days. Thanks Luke for all the help. 😀"

"So easy to work with Rosa- she beat my other quote by so much and everything was very quick and smooth. 10/10"

"Benefit from great customer service and respond time from Susie and the entire team at the Lock Agency!"

"Rosa is the absolute best! So helpful, patient and kind. a true gem!"

"Monica Cruz was efficient, professional and friendly. She was able to provide the information I needed. I switched my insurance to her agency."