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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Allison Toal

Allison Toal

July 4, 2026

5  out of  5
rating by Allison Toal
"I had a wonderful experience working with Rosa Stefani at Brian Lock - State Farm! She has helped other members of my family with their car & home insurance needs, and came highly recommended. I'm glad I took their advice; as Rosa was easy to get ahold of, kept me aprised of updates, worked directly with my lender to set up home insurance on my new home, & checked in with me after closing to ensure everything went smoothly - allowing me to focus on all the other aspects of the home closing process - I knew I was in good hands with Rosa. I would highly recommend Rosa Stefani and Brian Lock - State Farm for all your insurance needs! Ty, Allison Toal"
We responded:
"Hi Allison, thank you so much for your review! We're so glad to know that you had a great experience working with Rosa for your insurance needs - Her main priority is always to make sure that our clients are taken care of. Rosa and the rest of our team look forward to working with you for many years to come! "
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Kurt Schuepfer

July 1, 2026

5  out of  5
rating by Kurt Schuepfer
"This team is extremely punctual and organized. I recently had a request from a car dealership that required same-day turnaround. Yoselin enabled everything within 15 minutes, and gave me clarity on top of timely support. Once before I also had a great experience with this team. I’d highly recommend them."
We responded:
"Hi Kurt, thank you so much for your review! We appreciate the opportunity to service your insurance needs and looks forward to working with you for many more years. "
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Mark Geovanny Lara García

July 1, 2026

5  out of  5
rating by Mark Geovanny Lara García
"Excelente el trato que me brindó Mónica Cruz , buena atención , y excelente servicio que brinda, 5 estrellas por brindarnos buena atención 🤩👍🏻"
We responded:
"Hola Mark, gracias por su reseña! Nos alegra mucho que haya tenido una buena experiencia trabajando con Monica. Agradecemos la oportunidad de atender a sus necesidades de seguro!"
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Jarlin Sarmiento

June 30, 2026

5  out of  5
rating by Jarlin Sarmiento
"Recomiendo totalmente esta oficina de State Farm, especialmente a Carla Estrada, quien es simplemente lo máximo. Recientemente me ayudó a adquirir mi seguro de vida y no pudo haber sido una mejor experiencia. Lo que más agradezco de Carla fue su total honestidad a la hora de explicarme toda la información; gracias a su transparencia pude tomar la mejor decisión sin presiones. Si buscan a alguien profesional, paciente y de total confianza, ¡pregunten por Carla!!"
We responded:
"Hola Jarlin, gracias por tomar el tiempo de dejar una reseña! Nos alegra mucho que haya tenido una buena experiencia trabajando con Carla para proteger lo que más importa. Nuestro equipo espera trabajar con usted por muchos años!"
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Scott MacArthur

June 22, 2026

5  out of  5
rating by Scott MacArthur
"Best insurance agency I have had the pleasure of working with! Very honest, detailed, responsive, accurate, and friendly. Yoselin Ochoa is wonderful to work with. Five stars."
We responded:
"Hi Scott, thank you for taking them time to leave us a review! Great customer service is a top priority for Yoselin and the rest of our team so we're very glad that you've had a great experience working with us. Thank you for allowing our agency to service your insurance needs!"
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Joe Ritacco

June 15, 2026

5  out of  5
rating by Joe Ritacco
"I have a unique situation that needed human input regarding uninsured and underinsured coverage. Rosa spent time explaining different ways to get the coverage I needed."
We responded:
"Joe, thank you for your review! We're very glad that you were able to work with Rosa to find coverage that best fits your insurance needs. We appreciate the opportunity to work with you!"
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B Mikel

June 13, 2026

5  out of  5
rating by B Mikel
"My wife and I could not be more pleased by the service provided at State Farm.

In particular, Rosa Stefani, offered unparalleled service! She was professional, personable, and full of excellent information. She discussed our insurance options in great detail, and we feel very protected with our insurance choices. In addition, Rosa had to follow-up on several points of discussion, which she always did promptly.

My wife and I look forward to having our insurance needs met at State Farm for years - and we look forward to continuing to work with Rosa!"
We responded:
"Hi B, thank you so much for your review! We're so glad that you had a great experience working with Rosa for your insurance needs - We also look forward to working with your family for many years! "
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Carmen Elizalde

June 11, 2026

5  out of  5
rating by Carmen Elizalde
"My experience in this location was great! I felt welcomed and it was great working on my plan with Monica. She gave me everything I needed. She explained everything very well, gave me a great plan and great discounts. She was smiling all the time and answered all my questions. I would absolutely recommend you coming to this location!!"
We responded:
"Carmen, you'll always see Monica with a smile on her face when helping others find insurance that best fits their needs! We really appreciate the opportunity to work with you and look forward to having you at our office for many years!"
Profile photo of Erik Gimbel

Erik Gimbel

June 11, 2026

5  out of  5
rating by Erik Gimbel
"Rosa is very thorough, fast, and is always looking out for her clients. She is awesome to work with, and we highly recommend her!"
We responded:
"Hi Erik, thank you for your review! Rosa is the best at what she does and we're so glad that you have felt taken care of while working with her for your insurance needs. We really appreciate your recommendation!"
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raquel sutton

June 10, 2026

5  out of  5
rating by raquel sutton
"Susie provided outstanding customer service and made the entire car insurance process simple and stress-free. She was knowledgeable, patient, and took the time to answer all of my questions thoroughly. Her professionalism and attention to detail helped me find the right coverage for my needs. I highly recommend Susie to anyone looking for an insurance agent who truly cares about her clients. Thank you for the excellent service! 🚗✨"
We responded:
"Hi Raquel, thanks for your review! We're so glad that you had an excellent experience working with Susie for your insurance needs. We look forward to working with you for many years! "
Profile photo of Anthony Upchurch

Anthony Upchurch

June 9, 2026

5  out of  5
rating by Anthony Upchurch
"Great Agency to work with! Whenever I have an question or issue I call Susie and she always resolves it the same day. Thank you Susie!"
We responded:
"Hi Anthony, Susie is the best! We're so glad she's been there for you when you needed assistance with your insurance needs!"
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Moises Lopez

June 8, 2026

5  out of  5
rating by Moises Lopez
"Hi everyone just wanted to say that if you need help with the State Farm Insurance with new policies or home insurance auto insurance etc. reach out to Monica really nice & she's pretty good telling you what you need to do to move forward with anything that you may need from them. Thank you Monica."
We responded:
"Moises, thank you for taking the time to share your experience - Susie works very hard to take care of our customers, and really appreciates you taking the time to acknowledge her hard work...thank you for allowing our office to take care of you!"
Profile photo of Samuel Peregrine

Samuel Peregrine

June 6, 2026

5  out of  5
rating by Samuel Peregrine
"Rosa S. was so incredibly helpful. She helped guide me and my wife through the process. I loved that she we call to keep me up to date with any changes and to make sure I understood everything. She was always quick to return my calls

I know she had our best interest in mind."
We responded:
"Hi Samuel, thank you for your review! Rosa and the rest of our team really appreciate the opportunity to service your insurance needs - We look forward to working with your family for many years to come!"
Profile photo of Felicitas Carvajal

Felicitas Carvajal

June 5, 2026

5  out of  5
rating by Felicitas Carvajal
"La persona encargada de darme mi cotización y ayudarme a encontrar la mejor opción fue monica es una excelente"
We responded:
"Hola Felicitas, gracias por su reseña! Estamos muy contentos de que haya tenido una buena experiencia trabajando con Mónica para las cotizaciones y apreciamos que nos haya permitido atender sus necesidades de seguro."
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Juan carlos Valencia

June 2, 2026

5  out of  5
rating by Juan carlos Valencia
"Buen servicio"
We responded:
"Hola Juan, gracias por su reseña - Realmente lo apreciamos!"
Profile photo of Frank Bruno

Frank Bruno

June 1, 2026

5  out of  5
rating by Frank Bruno
"I worked with Rosa on my transfer of Home Owners, Auto, Life, & Umbrella policies. She was professional, acommodating, efficient, and welcoming. Everything you could possibly ask for. And, she answered all my questions in real time!"
We responded:
"Hi Frank, thanks for your review! Rosa and the rest of our team is glad to have you at our office, and we look forward to working with you for many years to come!"
Profile photo of Jailene Garcia

Jailene Garcia

May 29, 2026

5  out of  5
rating by Jailene Garcia
"I had a great experience working with Carla at State Farm. She was incredibly helpful, patient, and knowledgeable throughout the entire process. She answered all of our questions thoroughly and made sure we fully understood our life insurance options. Carla took the time to make us feel informed and confident in our decisions. Excellent customer service highly recommend working with her!"
We responded:
"Hi Jailene, thank you so much for your review! We're so glad that you enjoyed working with Carla for your insurance needs - You can always count on her to provide you with excellent service! "
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Beth Lessick

May 28, 2026

5  out of  5
rating by Beth Lessick
"Prompt responses, and great service"
We responded:
"Hi Beth, thank you so much for your review - Our team really appreciates it! "
Profile photo of Lisa Dallacqua

Lisa Dallacqua

May 22, 2026

5  out of  5
rating by Lisa Dallacqua
"Rosa was excellent!"
We responded:
"Hi Lisa, thank you for your review! We're so glad that you enjoyed working with Rosa and we really appreciate the opportunity to service your insurance needs! "
Profile photo of Daniel Pliner

Daniel Pliner

May 22, 2026

5  out of  5
rating by Daniel Pliner
"Susie O’Neill was so helpful! she is always eager to help with any question or need that i have. Brian Lock and his team are outstanding and i highly recommend to anyone!"
We responded:
"Hi Daniel, thank you for your review! We're so glad to know that you've had a great experience working with Susie and the rest of our team - We really appreciate the recommendation! "
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Donald Lenzini

May 20, 2026

5  out of  5
rating by Donald Lenzini
"I had a EXCELLENT experience with Jenni from Brian Lock- State Farm Insurance agent. She did a excellent job of handling my issues. I would reccomend her to anyone looking for a reliable insurance agent. In fact I would reccomend that company to anyone looking for a Insurance quote. I would like to thank Jenni and all the other agents involved in solving my problem."
We responded:
"Hi Donald, we're so glad to know that you had a great experience with our team - Customer service is a top priority for Jenni and the rest of our team! Thank you for allowing our agency to service your insurance needs and we really appreciate your recommendation. "
Profile photo of Pedro Medina

Pedro Medina

May 6, 2026

5  out of  5
rating by Pedro Medina
"Fui atendido por Mónica muy amable y muy atento lo recomiendo 100%"
We responded:
"Hola Pedro, gracias por su reseña! Nos alegra mucho que haya tenido una gran experiencia trabajando con Monica para sus necesidades de seguro y realmente apreciamos su recomendación."
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Julie Harty

May 1, 2026

5  out of  5
rating by Julie Harty
"Luke has supported me with a number of needs. He is super responsive to calls and proactive on my behalf. The same goes for the other staff that I've interacted with. Would highly recommend Brian Lock's team."
We responded:
"Hi Julie, thank you for your review! We're so glad you've had a great experience working with Luke and the rest of our team for your insurance needs - Great customer service is a top priority for us!"
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Michelle Thompson

May 1, 2026

5  out of  5
rating by Michelle Thompson
"We worked with Yoselin to reduce our homeowners insurance after installing a new roof. She was involved every step of the way and even followed up with the roofing company on our behalf, which made the process seamless for us. We truly felt taken care of throughout—like we were in good hands. Once everything was finalized, she sent a detailed email clearly explaining the exact reduction in our premium."
We responded:
"Hi Michelle, thank you so much for your review! We're so glad that you had a great experience working with Yoselin to help save on your homeowners insurance - Great customer service is a top priority for our team!"
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Leo Suarez

April 30, 2026

5  out of  5
rating by Leo Suarez
"I’ve had a great experience working with Yoselin for my insurance needs!"
We responded:
"Hi Leo, we're so glad you've had a great experience working with Yoselin - Thank you for allowing us to service your insurance needs! "